Dialogue with Chris Sullivan

TIC Practice Tips:

• Use examples relatable to patient’s personality and interests
  • Musicians – use tone and tuning
  • Engineers – use structure and alignment
  • Moms – less stress for their situation
• Have knowledge of personality frameworks
  • Myers-Briggs, DISC, etc.
• Communicate the personal benefit to them
• Educate staff on personality types
• Focus on patients absorbing what they need
• Be patient-centric, not doctor-centric
• Seek to understand other approaches