Privacy Policy for The Institute Chiropractic (TIC) Mobile App
Last Updated: November 23, 2024
Introduction
The Institute Chiropractic (TIC) mobile application is designed exclusively for registered members who have already subscribed through our website. This Privacy Policy outlines our data collection practices and commitment to protecting your privacy.
Information We Collect
Authentication Data
- Email address for login purposes
- Username/password credentials
- Registration date
Member Information
- Name
- Professional credentials
- Graduation date and Institution
- Membership status and level
Communication Data
- Messages sent through the platform
- Email notifications and responses
- Forum communications
- Private messaging content
Learning Platform Data
- Course progress and completion status (LearnDash)
- Course interaction data
- Membership subscription status (MemberPress)
User-Generated Content
- Photos and videos shared in forums or messages
- Forum posts and comments
- Profile content and updates
- Message attachments
Platform Usage Data
- Login sessions
- Activity tracking through BuddyBoss
- Course access records
How We Use Your Information
- To authenticate your app access
- To maintain your member account
- To track course progress and completion
- To verify membership status
- To provide member services
- To facilitate member communication
- To ensure platform security
Data Storage and Security
- All data is encrypted during transmission
- Credentials are securely hashed
- Access is restricted to authorized personnel
- Regular security updates are implemented
- Data is stored in our WordPress database
Third-Party Services
- BuddyBoss: Manages member interactions, messaging, forums, and social features
- LearnDash: Handles course content and progress
- MemberPress: Verifies membership status
Data Retention and Account Deletion
Active Accounts
- Account data is preserved during active membership
- Course progress and completion records are maintained
- Activity data remains associated with your account
Account Deletion
- Members can request account deletion through the mobile app or website
- Account deletion requests will be reviewed by administrators
- Some data may remain in secure backups or if required by law
- Content you’ve contributed to discussions or courses may remain visible but will be disassociated from your identity
Your Rights
You can:
- Access your stored data
- Request data corrections
- Update your information
- Request account deletion
- Control your privacy settings
Children’s Privacy
Our application is intended for professional use only and not for individuals under 18 years of age.
Changes to Privacy Policy
We will notify members of any policy changes through the app and email.
Contact Information
Email: info@institutechiro.com
Address:
The Institute Chiropractic
218 E Chestnut Street
Asheville, NC 28801